Open today · 8:30am – 6pm 47 Bell Villas, Ponteland NE20 9BD
24hr emergencies: 01661 679010
A new vet for Ponteland

A new standard in pet care.

River Veterinary Care is an independent small-animal practice in Bell Villas, Ponteland. Modern facilities, gold-standard medicine, and the kind of personal care your pet deserves — from the team who'd want it for their own.

24/7
365 days a year
In-house
never an external out-of-hours
GP cert.
advanced small animal surgery
Alex Hirst with a patient at River Vets
5.0 ★ from 94 Google reviews Verified by Google
Our services

Ponteland's independent
vet practice.

From routine check-ups and vaccinations through to keyhole surgery and emergency care — modern medicine, delivered personally, by a team that treats every pet as an individual.

From the practice

Patients & stories.

A glimpse into the day-to-day at River Vets — the cases we love, the team behind them, and the families we've come to know.

Two dogs recovering after keyhole surgery
What we do · 01

Keyhole surgery, in-house.

Smaller wounds, less pain, faster recovery. Procedures like laparoscopic spays are performed through tiny incisions — a far gentler experience for your pet, especially the larger breeds.

Alex HirstFounder · Lead vet
Nurse holding a dachshund in our inpatient ward
What we do · 02

Inpatient care that doesn't switch off.

Our hospital ward is staffed around the clock by registered veterinary nurses, monitoring recovery, pain relief and comfort. No transfers, no unfamiliar faces.

Emily DunnHead Registered Veterinary Nurse
Orthopaedic x-ray
What we do · 03

Advanced orthopaedics.

Cruciate repairs, fracture work and complex joint surgery, all carried out in-house by a clinician with an advanced GP certificate in small animal surgery.

Alex HirstFounder · Lead vet
Nurse holding a tabby cat over her shoulder
What we do · 04

A welcome that feels familiar.

From the first phone call to the post-op check, the same small team will know you and your pet by name — the way an independent practice should.

River Vets practice exterior
About the practice

A new vet for Ponteland.

River Vets was founded by Alex Hirst — the revolutionary force behind an independent small-animal practice in Bell Villas. After years in the veterinary industry, Alex set out to build a modern hospital with a gold-standard level of care, 24 hours a day, 365 days a year.

As animal lovers ourselves, your pets are treated with the same care and affection we give our own. We believe in seeing each pet as an individual, tailoring everything we do to their needs.

01

Truly independent

Locally owned and run — no corporate scripts, no rotating clinicians.

02

In-house out-of-hours

You'll always reach one of our own vets, with full access to your pet's records.

03

Advanced surgery on-site

Keyhole and orthopaedic procedures led by a GP-certificate clinician.

Our team

Whatever your pet problem, we're here to help.

A small, dedicated team of vets, nurses and care assistants — led by founder Alex Hirst.

Alex Hirst with two cocker spaniels
Alex Hirst
Founder · Lead Vet
Holds an advanced GP certificate in small animal surgery and is highly skilled in keyhole and orthopaedic procedures.
Emily Dorner with a brindle whippet
Emily Dunn
Head Registered Veterinary Nurse
Qualified 2016. Spent two years in Sri Lanka working with street dogs. Loves theatre nursing and teaching.
// Katie
Katie Bell
Registered Veterinary Nurse
With River from the very beginning. Recently fully qualified — a familiar face you'll know well.
// Zoe
Zoe McAllister
Registered Veterinary Nurse
Ellie Watson
Ellie Watson
Veterinary Nurse
Ellie is one of our dedicated nurses who has recently qualified as a veterinary nurse and is excited to take the next step in her career. Outside of work, she shares her life with her dog, Piper, and three horses.
Freya McClelland
Freya McClelland
Student Veterinary Nurse
Started as a volunteer gaining veterinary nursing experience and quickly became a vital member of the team. Outside of work she enjoys time with her two labradors Bella and Luna.
Rachel Gallon
Rachel Gallon
Animal Care Assistant
Rachel's favourite part of the role is caring for patients, ensuring they are comfortable, happy, and well looked after during their stay. Outside of work, Rachel enjoys bird watching, reading, crocheting, and spending time with her many pets at home, including her iguanas Patty and Selma.
Vicki Wright
Vicki Wright
Practice Co-ordinator
Vicki has over 15 years of experience in the veterinary sector and enjoys helping clients and their pets, with a keen interest in medications and parasite treatments. Outside of work she enjoys time with friends and family in the countryside, horse riding, attending horse trials, on farms, or walking coastal routes with her dog, Rocky.
Erin Barratt
Erin Barratt
Client Care Advisor
Erin enjoys welcoming clients and their pets and is often the first friendly face you'll see when you visit the practice. Originally from Sheffield, she misses her family dog, so she always appreciates the chance to give visiting dogs a cuddle and treats. Outside of work she enjoys exploring the Lake District and music festivals and spa days.
Jo Henderson
Jo Henderson
Practice Manager
Jo has a background in administration and hands-on animal welfare. When she isn't working, she enjoys exploring Northumberland with her three dogs, a Cocker Spaniel, Collie, and Labrador and spending time with her Shetland sheep, especially during lambing season.
Join us
We're growing.
If you'd love to be part of an independent practice doing things properly, get in touch.
In their words

Loved by the families we look after.

A small selection from the reviews we've collected since opening.

Get in touch

Register your pet, or book a visit.

New patients welcome. Drop us a line, give us a ring, or use the online booker — whichever feels easiest.